PRIVACY POLICY

Last updated December 4, 2025

INTRODUCTION

Everleads LLC, a Wyoming limited liability company doing business as Perch Alerts ("we," "our," or "us") operates the https://www.perchalerts.com/ website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms and Conditions. If you do not agree with our policies and practices, do not use our Service.

1. INFORMATION WE COLLECT

1.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, company name, and password when you create an account
• Payment Information: Credit card details, billing address, and payment history (processed through third-party payment processors)
• Profile Information: Preferences, coverage areas, alert settings, and notification preferences
• Communications: Information you provide when you contact us for support or other inquiries

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

• Usage Data: Information about how you access and use the Service, including pages viewed, features used, and time spent on the Service
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Log Data: Server logs, including access times, pages viewed, and referring website addresses
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity and hold certain information

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment processors for transaction information
• Public data sources and APIs for incident and property information
• Service providers that help us operate the Service

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To process your transactions and send you related information
• To send you alerts, notifications, and communications about incidents in your coverage area
• To send you administrative information, such as updates to our terms, conditions, and policies
• To respond to your inquiries, comments, and requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms and policies
• For any other purpose with your consent

3. SMS AND EMAIL COMMUNICATIONS

By subscribing to our Service, you expressly consent to receive SMS text messages and email alerts from us. You acknowledge that:

• Alert volume may be high depending on your coverage area and incident frequency
• Alerts may be sent at any time, including outside normal business hours
• You are responsible for any charges imposed by your mobile carrier or email provider
• You may opt out of SMS alerts by replying "STOP" to any text message or by adjusting your account settings
• You may opt out of email alerts by clicking the unsubscribe link in any email or by adjusting your account settings

Standard message and data rates may apply. Message frequency varies based on your settings and incident activity.

4. INFORMATION SHARING AND DISCLOSURE

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Payment processors for transaction processing
• Email and SMS service providers for sending communications
• Cloud hosting and storage providers
• Analytics and monitoring services
• Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

• To comply with legal obligations, court orders, or legal processes
• To respond to government requests
• To protect our rights, privacy, safety, or property, or that of our users or others
• To prevent or investigate possible wrongdoing in connection with the Service
• To enforce our terms and policies

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it, except where we are required to retain it for legal, accounting, or regulatory purposes.

You may request deletion of your account and associated information at any time by contacting us at support@perchalerts.com. We will honor such requests subject to our legal obligations.

6. YOUR RIGHTS AND CHOICES

You have certain rights regarding your personal information, including:

• Access: You can access and update your account information through your account settings
• Correction: You can correct inaccurate information by updating your account settings or contacting us
• Deletion: You can request deletion of your account and associated information
• Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or by adjusting your account settings
• Data Portability: You can request a copy of your personal information in a portable format

To exercise these rights, please contact us at support@perchalerts.com. We will respond to your request within a reasonable timeframe.

Please note that some information may be retained in our backup systems for a period of time after deletion, and we may be required to retain certain information for legal purposes.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use cookies for various purposes, including:

• To remember your preferences and settings
• To authenticate you and maintain your session
• To analyze usage patterns and improve the Service
• To provide personalized content and features

8. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure hosting and infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. CHILDREN'S PRIVACY

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@perchalerts.com, and we will delete such information from our systems.

10. INTERNATIONAL DATA TRANSFERS

Our Service is hosted in the United States. If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our Service, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through other means if the changes are material.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Everleads LLC (d/b/a Perch Alerts)

30 N Gould St, Ste R

Sheridan, WY 82801, USA

support@perchalerts.com